Webinar Session One (03/01/12)
Personal Organization and Goal Setting

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Webinar Session Two (03/15/12)
Job Descriptions and Technician Levels of Pay

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Webinar Session Three (03/29/12)
New Hire System - From Application to First Day

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Webinar Session Four (4/11/12)
Employee Handbook

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Webinar Session Five (4/25/12)
Operations Manual - 01 Orientation & 02 Daily Schedule

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Webinar Session Six (5/16/12)
Operations Manual - 03 Safety & 04 On the Job Procedures

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Webinar Session Seven (5/30/12)
Operations Manual - 05 Education & Specialty Spotting & 06 Paperwork Procedures

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Webinar Session Eight (06/13/12)
Operations Manual - 07 Upholstery Cleaning Policies & Procedures

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Webinar Session Nine (06/27/12)
Operations Manual - 08 Hard Surface, 09 Hazmat, 10 Troubleshooting, 11 Training Program & MSDS Sheet & Procedures

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Webinar Session Ten (07/11/12)
Realtor Program, In Homes Presentation & Relationship Marketing Presentation

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Webinar Session Eleven (07/25/12)
Employee Training Quizes 1of 2

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Webinar Session Twelve (08/08/12)
Employee Training Quizes 2 of 2

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Webinar Session Thirteen (08/22/12)
Pricing Sheets

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Webinar Session Fourteen (09/12/12)
Vehicle & Equipment Maintenance System

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Webinar Session Fifteen (09/26/12)
Bonus Pay System

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Webinar Session Sixteen (10/10/12)
Oriental and Area Rug Procedures

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Webinar Session Seventeen (10/31/12)
Inside Sales System

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Webinar Session Eighteen (11/14/12)
Commercial Marketing System

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Webinar Session Nineteen (12/05/12)
Administration & Office Documents 1 of 2

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Webinar Session Twenty (12/19/12)
Administration & Office Documents 2 of 2